Valley Equipment Ltd. - Valley Honda is proud of its reputation within the Automotive industry and strives to exceed customer expectations with high-performing people, quality products, and services. We offer a dynamic, fast-paced work environment with opportunities for professional growth, recognition, and advancement.

Valley Honda has an immediate requirement for a Service Advisor/ Parts Advisor at our Woodstock location.

The successful candidate will be responsible for:

  • Providing exceptional customer service assisting customers in scheduling appointments for maintenance and repairs
  • Preparing and explaining cost estimates to customers
  • Accurately explaining the nature of mechanical problems and work performed
  • Handling phone inquiries regarding work-in-progress appointments and returning phone messages promptly.
  • Adhere to all Dealership policies and procedures
  • Other duties as necessary

What you can expect from us:

  • Training and support in a team-based work environment
    A challenging and rewarding career in the transportation industry
  • Competitive compensation package
  • Group benefits
  • Service Advisor/parts experience
  • Automotive knowledge preferred.
  • A highly motivated person with a positive attitude and customer-first approach
  • Solid knowledge of computer programs and internet-based applications
  • Willingness to maintain a high degree of product and industry knowledge
  • Exceptional customer service skills, excellent follow-up skills with a genuine focus on customer support and retention